Privacy Policy

Effective date: July 9, 2026

Who We Are

Doctors of Hope Home Care, operated by Doctors of Hope Health Services LLC, provides home care services in Columbus, Ohio and surrounding Central Ohio communities. You can contact us at info@doctorsofhopehealthservices.com or 614-412-1821.

Information We May Collect

• Contact information such as name, phone number, email address, city, ZIP code, and county.
• Basic care inquiry information such as service interest, preferred schedule, funding source, and best time to contact you.
• Employment application information such as availability, work area, credentials, training, transportation, experience, and screening readiness.
• Website and device information, such as pages visited, browser type, and general usage information if analytics tools are added later.

Important Health Privacy Notice

General website forms and email are not intended for detailed medical records, Social Security numbers, Medicaid or Medicare identification numbers, diagnoses, medication lists, emergency information, or other highly sensitive information. Please call us directly for urgent or sensitive matters.

If you become a client, additional intake forms, service agreements, privacy notices, authorizations, and agency policies may apply. Doctors of Hope will handle client information according to applicable privacy, security, home care, and healthcare requirements.

How We Use Information

• To respond to questions, consultation requests, and family inquiries.
• To discuss service options, scheduling, funding sources, eligibility, and next steps.
• To preserve prior caregiver application records and to review and respond to caregiver applications and employment inquiries.
• To operate, protect, and improve the website and our communications.
• To meet legal, regulatory, safety, billing, or operational responsibilities when applicable.

Calls, Emails, and Text Messages

When you provide your phone number or email address, you authorize Doctors of Hope Health Services LLC to contact you about your inquiry, care options, employment application, scheduling, or related services. If text messaging is used, message and data rates may apply. You may ask us to stop non-essential messages at any time.

Sharing Information

We do not sell personal information. We may share information with authorized staff, care coordinators, service providers who help operate the website or communications, professional advisors, government or payer programs when required, or others when legally required or with your permission.

Cookies and Analytics

This website may use Google Analytics to understand general website traffic, page visits, phone-click activity, email-click activity, home-care navigation, private-pay navigation, scheduler clicks, social clicks, and form-submit attempts. Analytics is configured for general business measurement and should not be used to collect names, phone numbers, email addresses, Social Security numbers, Medicaid or Medicare numbers, diagnoses, medication lists, identification documents, signed forms, or other sensitive health or employment information. We do not use analytics for ad personalization.

This website is designed to work without requiring non-essential cookies. If analytics, advertising, chat, maps, or other third-party tools are added later, this policy should be updated to explain those tools and any related choices.

Your Privacy Choices

You may contact us to ask to access, correct, update, or delete information you submitted through the website, subject to legal, care, employment, recordkeeping, and operational requirements. You may also opt out of non-essential marketing communications.

If privacy laws such as GDPR, UK GDPR, or similar laws apply to you, you may have additional rights, including rights to access, correct, erase, restrict, object to processing, request portability, withdraw consent, and lodge a complaint with a data protection authority. These rights may depend on your location and the reason the information is processed.

Security and Retention

We use reasonable administrative, technical, and physical safeguards appropriate to the nature of the information. No website, email, or internet transmission can be guaranteed fully secure. We keep information only as long as reasonably needed for the purposes described in this policy, unless a longer period is required for legal, care, employment, billing, or business reasons.

Children

This website is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children through this website.

Changes to This Policy

We may update this Privacy Policy as the website, forms, tools, services, or legal requirements change. The effective date will show when the policy was last updated.

Contact Us

Doctors of Hope Health Services LLC
3423 Orchard Lake Dr
Columbus, OH 43219
614-412-1821
info@doctorsofhopehealthservices.com